Looking after your candles
All our candles are produced with great care but the key to a perfect burning candle is not only how it is made but how it is burned. Follow our candle care and safety tips below to help you get the best scent diffusion and burn performance from your candle.
Always store candles in a cool dry place out of direct sunlight as they are sensitive to temperature and light. This will avoid any damage to the structure of the wax, which could affect the way your candle performs.
Candles burn best in still air. Draughts can cause a candle to smoke or burn unevenly. So make sure they are placed away from open windows and doors.
Before lighting always ensure your candle wick is trimmed to approximately 5mm and remove any "clubbing" on the wick. This will prevent the candle from smoking and ensure a better scent diffusion, whilst also reducing the size of the flame and avoiding possible thermal shock to the glass. Please make sure the wick is centralised at all times, if the wick becomes off-centre at any time, extinguish the flame.
To get the best possible burn time from your candle, you will need to set the candle memory. The size of the wax pool on the initial burn sets the memory for the life of the candle. So when you light your candle for the first time do not extinguish it until an even liquid wax pool has been created right to the edge of the glass, this can take between 3-4 hours. Your candle will then burn evenly all the way down. If you extinguish your candle before a complete wax pool has been formed "tunnelling" will occur and you will be left with an outer rim of wasted wax.
Ensure the candle wax pool is clear of debris prior to burning. Match heads and wick remnants in the wax pool can lead to a candle flaring due to the debris igniting the wax, so remember to remove any wick debris from the candle before burning.
Extinguishing your candle
Always use a candle snuffer to extinguish your flame. Blowing out your candle is not recommended as the liquid wax may splatter and the wick may continue to glow and emit smoke.