Creative Production Manager

Location

Welwyn Garden City

The Role

This role will involve leading the management of workflow, task assignment and sign off for the in-house Creative team; you will be responsible for the production of all website content , print creative, affiliate and 3rd party banners and customer emails.

Accountabilities

Operations

• Accepting and approving all creative briefs
• Ensuring all briefs meet guidelines, e.g including all images, links, tags, URLs, copy and deadline
• Estimating time to produce all creative requirements
• Ensuring all processes are adhered to
• Responsibility for defining and delivering critical paths to ensure deadlines are met
• Managing creative priorities and assigning tasks to creative team
• Working closely with brand guidelines and ensuring creative output is on brief and includes all elements requested before presenting to project owner.

Finance

• working efficiently to react to trade and drive the business priorities
• ensuring that team resources are managed within budget where required

People

• Managing workflow ensuring all team members are working efficiently on the right tasks
• Forecasting and organising resource requirements and managing use of temps and holiday cover as needed with HR
• Responsibility for communication with project owners and the business of any issues or deadlines at risk
• Manages, leads and coaches a team of web developers and designers and supports them to deliver their KPI’s
• Feeding back and managing expectations of project owner / business
• Management of sign off process, ensuring right people sign off right elements at right time, and necessary amends are briefed in.

Customer

• Working with all other teams in the business to ensure that the customer journey on site is supported by creative
• Operating with the customer in mind at all times

Skills and Experience

• Minimum of 2 years’ experience working in an online or multi-channel environment
• Ability to manage and implement processes
• Ability to prioritise tasks on a large scale
• An understanding of best practice in website usability, SEO and website accessibility
• Good commercial awareness
• Understanding fashion retail and the pace of a reactive business
• Understanding of creative production for online including knowledge of: Photoshop, HTML, CSS, Flash, XHTML code, W3C compliances.
• Work to tight deadlines with accuracy and speed
• Solid influencing and people management skills at all levels
• Good delegation skills
• Highly organised with ability to identify and streamline processes
• Be forward thinking and innovative

To learn more about figleaves.com click here.

To Apply

Please email your CV and a covering letter for the attention of HR Department to G99@figleaves.com