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Introduction to Cookies

What are Cookies and how are they used?

A cookie is a small file containing letters and numbers that can be stored by your browser on your computer's hard drive. They are created when you access certain websites. Cookies collect standard Internet log information and visitor behaviour in an anonymous form. They allow a website to recognise users when they return to a site. You can be assured that shopping with us is safe and secure.

We use cookies to monitor usage of this website. By using cookies we can see the products and services you are interested in when you browse this website, which enables us to personalise your visit and make it more user-friendly, for example by allowing us to save your password so that you do not have to re-enter it every time. We use specialised analytics partners to gather certain information about how you browse, search and buy from the site. To do this we place cookies on your computer that collect information on our behalf. We use this information to constantly improve our services and your shopping experience. Our partners analyse the data collected, which is then passed back to us via a secure connection. Our contract with our partners prohibits them from using any of the data themselves.
Password and credit card information is not collected by these specialised analytics partners.

Usage of certain cookies on our site is essential to it working fully. A number of important parts of this website will not function if cookies are not enabled/

You can also visit www.allaboutcookies.org for more information.

What Cookies are used on our site?

A number of different types of cookies are used on our site.
Please see below for the category types, associated cookies are and what they do.

Cookies needed to shop
A number of cookies used by us are necessary to enable you to use the basic pages of our website and carry out a purchase.


The cookie stores the website session ID meaning that the session and activity associated to the session can be identified. Nothing on the website would work without this


Sets the default site - This is called as a purchase is made or when the customer sets their own default web site or when a customer permanent cookie is created.


This cookie is used when doing cosmetic display to prevent database lookups where login is required


Figleaves Permanent Cookie - Places the permanent shopper_id on the client.


The cookie stores an ASP SessionID set by classic asp when opening a new browser window


Trade Doubler affilliate for users that do not allow permanent cookies


This stores an ASP SessionID set by classic asp when opening a new browser window


Trade Doubler affilliate for users that do not allow permanent cookies


Trade Doubler affilliate cookies


Cookies needed to improve website performance
When you use our website we may record how you use the website and what you are interested in looking at. None of your personal details are needed for us to understand this.


This allows us to test what content works better on the site


The cookie is used as part of our web analytics tracking solution provided by one of our partners, Google Anlaytics.

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This cookie is part of our Speedtrap tracking solution


The cookie used to track Bizrate campaign activity used for our product reviews service.


The cookie used for ab testing

Cookies to enable key functionality
In addition to cookies required to use basic functionality, further cookies are needed to help you use functionality we consider as very important on our website.


This cookie holds affiliate details - eg affiliate code, cookie duration, last time clicked, used to store affiliate code with associated orders on confirmation page. Necessary for cash back and voucher code tracking


This cookie used to check whether customer is on the UK or US site


This is needed so you can use our automatic sign in facility and verify your sign in.


This cookie is used to store to set billing and delivery addresses if they are the same


This stores the alternative currency the user selects so that the site remembers the an alternative currency that can be displayed on the search and product pages


Cookie set by login page when user not logged in

Controlling the use of Cookies

To get the most out of your experience with using our website cookies should be enabled. Most web browsers are automatically set to accept cookies with the standard installation settings. If cookies are not set to work on your browser the result could mean the performance of this website will be affected and will also restrict your usage of this website which may mean you are unable to buy anything from us.

You are able to check to see if cookies are enabled specifically for PCs by doing for following for each browser type:

Microsoft Internet Explorer versions 6.0, 7.0, 8.0, 9.0

  • Click on 'Tools' at the top of your browser window (use the cog icon in IE 9.0) and select 'Internet options'.
  • Click on the 'Privacy' tab
  • Under the Settings section check the level is set to Medium or below, which will enable cookies in your browser
  • Settings above Medium will disable cookies and could cause the site to function not as we would expect.

Google Chrome

  • Click on 'Tools' at the top of your browser window and select Options
  • Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button
  • Now select 'Allow local data to be set'

Mozilla Firefox

  • Click on 'Tools' at the top of your browser window and select Options
  • Then select the Privacy icon
  • Click on Cookies, then select 'allow sites to set cookies'


  • Click on the Cog icon at the top of your browser window and select the 'Preferences' option
  • Click on 'Security', check the option that says 'Block third-party and advertising cookies'
  • Click 'Save'

Any other browsers not mentioned including Smart Phones and Tablets and MACs?

If you use a browser not mentioned above or a mobile device such as a smart phone or tablet please use either their help section or own website to check the cookie settings.