Your card is only charged when your items are shipped from our warehouse.
You can choose to save your card details at checkout for ease of use on future orders. This process is totally secure.
Figleaves itself doesn’t store any of your card information; instead our payment provider WorldPay store the information in a highly secure, encrypted environment. WorldPay pass us a small piece of information to say that your card has been used on Figleaves before and that you've chosen to save the card, and this allows you to select it again when shopping with us next time. At no time can anyone access your card information through Figleaves.
All credit and debit cards are validated and authorised by us and the card issuer to prevent any fraud issues.
Sorry, but we're unable to accept cheques, bank transfer or any payment method other than those listed above.
Please note that it's not possible to combine PayPal with any other payment method (e.g. Figleaves gift cards). For any questions or to find out more, visit the PayPal website.
GIFT CARDS AND E-GIFT CARDS
If you have a Figleaves gift card or e-gift card you can enter the 16 digit number at the checkout. You can use up to 4 gift card numbers on each order you place.
If the balance on your gift card isn't enough to meet the full value of the order, you'll also be asked to add credit/debit card details to cover the difference.
You can also send someone an e-gift card straight to their email address* with your personal message, so no need to wait for the post if you’ve left it a bit late!
All gift cards expire after one year from the date of issue.
Please note that we're not able to give out details of a gift card to anyone other than the person who bought it.
*This will be done as soon as possible, subject to payment authorisation. We'll normally either issue your e-gift card, or contact you if there's a problem, within 2 hours of the order being placed.
Enter the promo code in the box when you click on your Shopping Bag.
You will get a message to say that your promo code has been applied, and you’ll be able to see this as your items will show the discount applied.
- Promo codes only work on full price items
- Some brands are excluded from promotions
- Codes may only apply for certain items
- Most codes will have an end date
We have two websites - our UK site which you're on now, and our US site. Whichever site you order from, your goods will be shipped from the UK.
On our UK site, all transactions are completed in GBP. By shopping on this site you agree to be charged in GBP.
On our US site, all transactions are completed in USD. By shopping on that site you agree to be charged in USD.
As we're a UK-registered company, if you're using a card issued in any other country your bank may levy an international transaction fee. There may also be a currency conversion charge if the transaction isn't completed in your native currency. To find out whether either of these will affect you, please check the terms and conditions of your payment card. Unfortunately, we can't accept responsibility for any such charges, which are beyond our control.
You can check which site you're on at any time by looking at the very top left of any page. You can also tell by looking at the currency symbol on any product price. This will be either £ (GBP) on our UK site, or $ (USD) on our US site.